The more we expose ourselves to conflict the better we become at handling it, and the more successful we become as business people.
Conflict is avoided by most because it creates an intense amount of uncertainty, discomfort and anxiety. However, the most innovative solutions often arise out of conflict. The workplace is a dynamic environment always in need of growth, change, solutions, transitions and upgrading.
Opens our eyes to new ideas
Conflict is incredibly useful as a creative, fine-tuning instrument to our own ideas. In hearing another person’s perception it helps to mould and clarify our own; either making us more clear and committed to our original position, or the conflict will open our eyes to new perspectives on our ideas. Conflict is an effective vehicle for the generation of new solutions, gaining trust and developing deeper agreements; all of which are great for networking, bonding and the establishing successful connections.
Humility and openness are two admirable qualities to come from conflict. We have to discipline ourselves to not always have to be right. If we need to be right we make another wrong, and we come to be viewed as disagreeable, controlling, fragile and egotistical; none of which are qualities of a good leader. Additions and subtractions must be made to any new idea in business in an effort to make it the best it can be. Each contract we have with customers and/or our team will always be born from the conflict natural to any successful negotiation. The more open and flexible we can be, the better a reputation we develop for being fair and intelligent.
Teaches us to listen
Listening takes patience and the discipline to control our impulses to speak. It takes being able to put ourselves and our thoughts to the side so we can fully take another perspective in. To truly listen to someone, listening must be active, not passive. When we listen we thrive amongst the elite in the business world. Listening gives us access to the information we need to make smart and lucrative decisions.
Leads to solutions
Change is hard. It creates discomfort and we naturally want to hang on to what once worked even when it’s clearly outdated and in need of upgrading. To be successful all things need to be in the process being “in development.” For our businesses to grow the entire foundation of our businesses must be consistently analysed, discussed, negotiated and fine-tuned. Conflict is the backdoor to reinvention and innovation.
Allows us to differentiate ourselves
Differentiation is our capacity to tell our truth and perspective as clearly as we see it, all the while remaining engaged with those who believe differently from us. Conflict provides us the opportunity to put a true representation of ourselves out in the world. Speaking the truth about ourselves in the midst of disagreement is the foundation of emotional health and successful communication. This allows others to adjust. These adjustments are the successes to come from conflict. The ultimate goal of conflict is resolution.
Author: Gesture Chidhanguro